FAQ
Frequently Asked Questions
If you haven’t seen your question on the list, feel free to contact us by email ([email protected]) or ask us directly online live chat. You can also refer to more helpful After-sale sex doll videos for owners.
Q. Are ESDoll brand sex dolls cheaper than other sex doll stores?
Yes, ESDoll is the factory-direct sex doll brand, and https://www.esdoll.com is our officially certified sales store.
Compared with other sex doll brands’ agent online stores, our sex doll price has always kept the factory-direct sale price. We don’t have a distributor. We don’t cut the price by cutting corners. Our sex doll product will not sell at a high price. Our sex dolls will only maintain a competitive price.
Q. Where can I buy a Silicone & TPE sex doll?
A. Buy online every doll made on our esdoll.com is made of top-of-the-line Premium materials( medical Silicone or Medical Grade TPE ) to simulate the feeling of human skin.
The medical silicone material or medical-grade TPE dolls do not contain any harmful, toxic, or itchy material or chemicals. The medical Silicone material or TPE sex dolls are sterilized and made with similar components as sex toys. The idea is that the sex doll simulates what it feels like to have actual sex with a real person. It is built to match as closely as possible the real person on which it was modeled, right down to the fact that it is heavy like a person. It is the same height as a petite woman, too. Your sex doll is a person who does not talk or move, but it is otherwise fully functional.
What is the difference between the removable vagina and the built-in/fixed vagina?
A. The built-in or fixed vagina is exactly how it sounds. The vagina is built-in into the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.
Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, If you value complete realism you’ll want to get the built-in vagina if you want something easy to pop out and clean after use you should consider the removable vagina.
Notice: ESDOLL sex doll store will ship built-in vagina dolls by default, this is 95% of the customer’s choice.
Q. What does the stand or no stand option mean?
A. This standing up foot is different from not standing on the regular foot, the ankle has been redesigned and the foot is reinforced, there is three Screw pattern in the Sole foot. giving all dolls with the standing foot option the ability to stand on their own(Read More: How to install standing foot option for sex dolls).
Q. How to install a sex doll’s Head?
A. Use the screw connector and body attached to the product. 1. Rotate the screw at the hole of the head. 2. Put the head to align the holes of the body. Then you can rotate the head until you feel it will not drop. 3. Note: Do not over-rotate the head. Prevent damage to the hole at the joint of the head.
Q. Is my sex doll really the size of an adult person?
A. Yes. We only sell large, tall dolls with adult breasts and adult appearance. Your sex doll is the adult size and weight of a beautiful woman. It’s important that you keep in mind that she cannot be moved around easily. You can’t just carry her around under your arm because she’s too heavy to be moved easily. Plan so that you always have a bed or a chair or a sofa to keep her in. Soft, upholstered furniture is better than a hard wooden chair, for example, which could conceivably leave marks on her skin. Our extremely well-manufactured, high-quality sex dolls are as close to the “real thing” of a human being as you are going to get. They are intensely pleasurable and enjoyable, and their size and weight are part of this experience.
Q. I have owned inflatable dolls before. Is this like that?
A. No, this is not an inflatable doll. Inflatable dolls were some of the first cheap sex dolls made available to the public. It is a plastic balloon that has vaginal and oral openings (sometimes anal openings too) that you blow up into the vague shape of a woman before you have sex with it. Inflatable dolls are notoriously cheap and unrealistic looking (so much so that popular culture considers them a sight gag. The major problem with inflatable dolls is that, while they are roughly the size and shape of a woman, they do not have a realistic weight, and they are of poor quality and finish overall. Even with generous lubricant, the sex openings often have rough edges, which leads to a very poor experience. Inflatable sex dolls are also very easily damaged. They do not provide a fulfilling sexual experience and should not be used by anyone serious about what they are after when it comes to a sex doll. Refer to How to avoid fake dolls.
Q. How closely will my doll match the picture on the website?
A. We offer a line of manufactured sex dolls that correspond to the pictures on our site because they are based on specific, living models who have licensed their images to us. There are small variations in the manufacturing process, however, that result in minor differences from doll to doll. This makes each doll unique, although they are also easily recognizable as the product model they are supposed to be. Your sex doll will, therefore, match the picture on the website well enough that we will be able to tell that you were shipped the right product, but we are not slavishly devoted to producing cookie-cutter copies. All our beautiful sex dolls are, therefore, unique in some way.
Q. Is there an option to replace a sex doll’s head?
A. If you want to replace a doll head, on the doll page, there is a form text area note that will appear on the product page, or proceed to the checkout page. Notes about your order need which SKU’s doll head, e.g., special notes for delivery. We will produce and ship according to your order requirements.
Q. Will I get the doll exactly as in the picture? Will I get the clothes?
A. Yes! You will get the exact doll as you see in the pictures. Clothes are sent at random(Not the picture). Please note that clothes are for display only. You will get a doll as the photos show and Clothes at random.
Q. What will happen after I place an order?
A. As we receive your order, an email confirmation will be sent to you. We will confirm receipt, doll order details, price, and payment in the email to you. We will start to manufacture your item right away once confirmed.
When your doll is shipped, we will send you the tracking number.
Please feel free to send us an email if you have any questions regarding your order at any time during the production process. We will be very glad to help you in any way we can.
Q. Customs Duties and Taxes (Suitable for custom-made dolls from factory):
In the USA, Canada, Australia, and Europe, we will bear VAT and import taxes and deliver directly to the shipping address you filled in. In countries like Japan, New Zealand, import taxes might be required at delivery and usually require the submission of proof of payment or invoice. You can provide the confirmation email, PayPal invoice, or reach out to us, and we will help you with that.
Q. Accepted Payment Options
A. We support PayPal Credit Cards (Visa, Mastercard, Discover, and American Express), Debit Cards, PayPal standard, and credit card gateway methods.
Q. Will anyone know what is inside my package? What about my billing statement?
A. Nope! No one will know but you! We will not include a single branding label anywhere on the box or shipping label. All sex dolls will be shipped in a plain brown box, while the rest of our products will be shipped in our boxes to remain discreet.
We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy.
There is no specific indication or labeling on the box that reveals the contents inside. Your doll will be labeled “mannequin” (for customs clearance).
Billing Statement will be billed under “ST WAREHOUSE” to remain discreet!
Q. I noticed that there were shipping restrictions to my P.O. BOX. Will it ship to my P.O. BOX?
A. No. Due to the specificity of sex dolls (Big size, large volume), the International courier cannot deliver goods to the post office box address.
If you have filled a related P.O. Box shipping address, please update the shipping Address line ( https://www.esdoll.com/my-account/edit-address/shipping/), or send us another detailed address, This shipping address can be the FedEx or UPS delivery point closest to your pickup， we will help you update it so that we can accurately send the order to you.
Q. Can I pick up my sex doll instead of having it delivered to my door?
A. Yes, we can ship to a FedEx store or UPS/DHL for you to pick it up. If you prefer to pick up your sex doll instead of having it delivered to your residence, you can arrange to pick it up at your local FedEx or UPS store instead. When you input the order shipping info, please fill in the nearest FedEx or UPS store address. You can also contact our online chat to express your request or email our sales email box([email protected]).
Q. Processing and Ship Out Time
A. As sex doll products are special and involve complex working procedures, it takes 2 – 3 business days to complete manufacturing a doll. We will send you the shipping tracking number to your email once your order has been shipped.
Q.How long until I receive my Sex Doll?
If you choose the Local stocked-dolls warehouse shipping, it only takes about one business day (within 24 hours) for an order to be shipped out and 3-5 working days for the delivery
If you choose factory to customize your dolls, once your order is placed, we require 2-3 work days for production and shipping. You should expect to receive your doll within one week of placing your order. Sometimes, due to the number of orders received, or if a doll does not pass our quality assurance tests, we will need more than one week., Once shipped out, your doll will arrive within 3-7 work days, depending on how long it takes to pass through customs, and we will bear the duty.
If a doll does not pass our quality assurance tests, we will need more than one week and cause of the cause of the shipment delay. You can contact our sales email 7/24 hours: （[email protected]).
Basic Knowledge About Sex Dolls
Q.1. What Is a Sex Doll?
Ans. A Sex doll is a modern-day sex toy that is a unique way of masturbating. Now, you do not need to use your hands; your little friend will enjoy the pleasure of penetrating in the pussy of a sex doll, just like you do it with a real girl. For more details, follow: What is a sex doll.
Q.2. What Are The Benefits Of Purchasing Silicone Love Dolls?
Ans. Purchasing love dolls comes with several benefits. Some of the major benefits are stated in the points below –
Boost your self-confidence
Avoids any risk of unwanted pregnancy or STD
Add spice to your sexual life
Helps with ejaculation control and premature orgasms
Q.3. Does Using a Sex Doll Mean Cheating On Wife?
Ans. No, certainly not. Sex dolls are just a type of masturbator for male. So, using them is in no way cheating on your wife, girlfriend, or any beloved. Rather, using a sex doll is beneficial for both you and your wife as it helps in adding spice to your boring sex life. These dolls are just a medium to help you regain Love and excitement in your bedroom life.
Q.4. How To Use A Sex Doll Properly?
Ans. It is very easy to use realistic female sex dolls. The doll is all yours. So, you can love her the way you want; use lubes or saliva for a more erotic sexual experience. Then Vaginal sex, Anal sex, Oral sex with your doll, We include the depth of each doll’s vaginal, Anal, Oral opening on our website. Be sure to select a doll that can accommodate your penis size. For more details, follow: How to use a sex doll.
Q.5. How to Take Care of Your Sex Doll?
Ans. The most important thing that you must keep in mind is to keep the dolls clean. After every use, make sure that you clean the doll completely, especially her private parts so that it is safe to use. For more details, follow these sex doll cleaning tips or sex doll videos.
Q.6. What Types Of Dolls Do You Offer?
Ans. We offer a range of dolls that suit your preferences, needs, and demands. For example, we offer silicone dolls, TPE dolls, curvy dolls, flat-chested dolls, and dolls tailored to specific heights, such as 140cm Sex Dolls.
Q.Can I dress up my doll?
A. Of course! You can dress up your doll in any way you like. Feel free to use any regular women’s clothes. We provide Bust/Waist/Hip measurements for that.
Q.What kind of lubricant should I use with my doll?
A. You can use Vaseline or any water-based lubricant with your doll.
Q. Is it safe to have unprotected sex with my sex doll?
A. As long as you clean your sex doll with mild antibacterial soap and water after each use, it’s okay to have unprotected sex with her. If you cum inside her, however, it will complicate clean sex dolls and make it harder for you to get her properly cleaned each time. Most of our doll owners have found that wearing condoms while they have sex with the doll not only simplifies the application of safe lubricant to all the business parts but also simplifies cleanup immensely.
You may choose to have protected or unprotected sex with a sex doll. Just make sure that you are using a condom if you are having sex with your doll while someone else is as well. Sharing the doll is an intimate act akin to having unprotected sex with the person sharing it if you and your living partner do not use condoms to protect yourself. Other than that, have fun, and clean the doll’s skin once a month to prevent dirt and buildup.
Q. How should I store my sex doll when I’m not using it?
A. We recommend storing your doll right in your bed when you are not using her. You could also put her in a sex doll storage case, and she should be folded up. If you stretch her out on the bed, she will wait patiently there for you until the next time you want her. There she will be out of the way, yet serve as a pleasant reminder that she is yours. Most of our sex doll owners operate this way.
